We only accept exchanges (no refunds) for up to 7 days after receipt of your purchase. Please contact us via email before sending out your item(s).

Exchanged item(s) must be sent back in their original packaging, and with the hang tags still attached. Attached with your item(s) please include a copy of your invoice and a written explanation indicating the reason the items are being exchanged.

You will be responsible for the shipping charges associated with the exchanges. We also recommend that you insure the product that you are shipping, Juice Collection is not responsible for any packages that are lost in transit.

Received wrong item (size, color, etc.) or damaged Items:

If you have received the wrong, damaged item, or if your order was incomplete, please notify us within 4 business days upon receiving the package. We will send you a pre-paid return label for the return.

Prior to exchanging the item(s):

Prior to sending the item(s) please contact us via email at to check on the availability of the item(s):